FAQs - Installation and Operation
Is
it difficult to install Vulcan in my home?
Vulcan is designed as a do-it-yourself
product. It sits outside the pipe and you do not need to cut into the pipe. The
installation is very easy and takes approx. 10 minutes. No tools required.
How
do I know which size Vulcan is needed for
my application?
Please check the pipe diameter in the
area where you want to install Vulcan. Then choose the unit that is designed
for this size.
Where
should I install Vulcan in my home?
Vulcan is mounted outside of the pipe
with no need to cut the pipe. It should be installed at the point where the
incoming water supply line is going into the house. Most of the time this is
close to the water meter. This way, a single Vulcan treats all the water pipes
in the house. European homes usually have a basement, so the main water pipe
sits somewhere there, inside the house.
Many homes allow access only outside
the house. This again is usually where the water meter is located. Vulcan is a
waterproof unit suitable for outdoor installation. We also offer a range of
additional features such as a solar power charger in case that there is no
power supply nearby.
How
do I know that the Vulcan is operating
efficiently?
Red pilot lights at the cable outputs
indicate that the impulse generator is operating efficiently. In case these
lights are not illuminated, please check the power supply voltage or contact
your local distributor.
Which
voltage ranges are suitable for the
electronic power supply unit?
All Vulcan power supply units are
suitable for voltage ranges between 87 volts – 260 Volt and 50 Hz – 60 Hz. It
can therefore easily cater to all international power plugs. We are glad to
supply you with the correct power supply unit in case of an international
relocation.
How
many units do I need?
Private homes are taken care of with
one unit that treats the whole house. In larger buildings or industrial settings,
it depends. Typically, one larger unit gets installed on the incoming water
supply line to the building. If you have a cooling tower or closed loop
systems, another smaller unit would go there.
What
are the power costs of Vulcan per year?
Vulcan is completely
maintenance-free. The cost of electric energy per year amounts to approx. 5-7
US$ (~ 4-5 €).
Do you have any other questions?
Please feel free to contact us if you have any additional questions about our products. A customer service representative will be glad to help you. Contact Hyperton inc. using the contact form or write to the German Headquarters.
CWT Headquarters Berlin - Germany
Phone +1 (917) 300-0494
Email: info@cwt-international.com